- (LUX) - Premium cinema with in-cinema dining
- (REC) - Reclining Seats in every auditorium
This website (the Site) is operated by The HOYTS Corporation Pty Ltd ABN 31 006 082 551 (HOYTS).
This Site is made available solely for access from places in Australia and to users located in, or ordinarily resident in Australia.
The following Terms govern your use of this Site and any order or purchase of any product, service, merchandise or ticket (Product) from this Site. Your access to and use of the Site is conditional on acceptance of these Terms. Use of the Site indicates your acceptance of these Terms and Conditions. You are not authorised to access or use the Site if you do not accept these Terms and Conditions.
Who May Use This Site
Children under the age of 16 may not purchase any Product on this Site. If you are under the age of 16 and would like to purchase a Product on this Site, please ask your parent or guardian for permission to assist you in this.
Access and Use
You must not use this Site, or any in any manner or for any purpose which is unlawful or contrary to and of these Terms.
HOYTS reserves the right to reject in its absolute discretion any order you place to purchase a Product, or to deny access to this Site, for any conduct that HOYTS, in its sole discretion, believes may breach the law, these Terms, violates the rights of HOYTS or third parties, or is otherwise inappropriate for continued access and use of the Site.
Content on this Site, such as graphics, logos and film clips, information, text, material, software or advertisements, (Content) is protected by Australian and international copyright and trademark law.
Content on the Site must not be modified, copied, reproduced, republished, framed, uploaded to a third party, posted, transmitted or distributed in any way except as expressly provided for on the Site, or as expressly authorised in writing by HOYTS or its affiliates, or as permitted by the Copyright Act. Strictly on the condition that you keep the content intact and in the same form as presented on the network, you may use the content for your personal and non-commercial use.
The HOYTS logo and name are trademarks of HOYTS, and may not be used as part of your business or in connection with any goods or services without the prior written consent of HOYTS.
Your Personal Information and Privacy
Sale of Tickets
Tickets are also made available subject to the classification of the relevant film given by the Office of Film and Literature Classification. By purchasing a ticket, you represent that you (and any persons for whom you purchase a ticket) are of an age permitted to purchase a ticket pursuant to the relevant classification for the film. HOYTS reserves the right to request proof of age identification before permitting entry into films based on their classification, and refuse entry to you if you are not legally entitled entry to the film. Unless otherwise stated all transactions are denoted in Australian dollars.
Movie tickets can be purchased on Site in cinema by cash, credit card, HOYTS gift card or HOYTS movie voucher.
Movie tickets purchased on Site in cinema are non-refundable and are not available for exchange, unless required by law. No refunds will be given if you have simply changed your mind.
Movie tickets can only be purchased via HOYTS online channels such as HOYTS.com.au, m.HOYTS.com.au or the HOYTS mobile app by credit card, HOYTS gift card, HOYTS movie voucher, Visa Checkout, MasterPass or Paypal transactions.
Movie tickets purchased via the above HOYTS online channels can be collected at the relevant cinema.
Movie tickets purchased via the above HOYTS online channels are non-refundable and are not available for exchange, unless required by law. No refunds will be given if you have simply changed your mind.
Prices shown on the above HOYTS online channels include GST where applicable.
No Free List
Certain screenings may be subject to a “no free list” or “no free tickets” (NFT) restriction, which HOYTS may apply at its discretion. HOYTS will not accept complimentary tickets for screenings where a NFT restriction applies.
Where allocated seating is applicable, seat reservation for movie tickets purchased on Site in cinema or via the HOYTS online channels are on a "best available" basis. Seats are allocated via a prescribed computer program or can be selected by the customer.
By purchasing movie tickets on Site in cinema or via HOYTS online channels, you agree that:
(a) you will accept the seat reserved for each ticket purchased; and
(b) we make no warranties or representations to you that you will be seated in a particular seat, row or section of the relevant cinema. HOYTS Cinema Management team reserves the right to re-allocate seats at their discretion.
(c) You agree that we may, at our discretion, refuse to sell movie tickets to you or withdraw any movie tickets from sale.
Movie tickets are made available subject to the classification of the relevant movie given by the Office of Film and Literature Classification. Where concession tickets are purchased, suitable identification must be presented upon collection of the tickets.
Product Terms & Conditions
Click HERE for the complete Terms & Conditions for our complimentary passes, gift passes, gift cards (including e-gift cards), super savers and vouchers.
Competitions and Promotional Offers
HOYTS may use the Site to run competitions and other promotional offers. You acknowledge that by participating in such competitions and promotional offers, you have read and agree to be bound by any additional terms and conditions applicable to those competitions and promotional offers.
Returns Policy - Vouchers / Gift Cards
If a receipt is presented, HOYTS reserves the right to assess the condition and age of returned goods prior to offering a repair, exchange or refund. This may result in a repair, exchange or refund being refused. If a refund is provided it will be issued using your original payment method, unless payment was made with cash, in which case a gift card will be issued with the relevant amount.
If a receipt or proof of purchase is not presented, HOYTS reserves the right not to offer an exchange or refund.
HOYTS is not obliged to offer a refund if you change your mind.
If a receipt or proof or purchase is presented, HOYTS may exchange products of equal value (only if stock is available at that location) if:
Links and Advertisements
This Site includes links to other websites (Linked Websites). Unless otherwise stated at those websites, those websites are not controlled by HOYTS. By using those links, you acknowledge and agree:
To the extent that this Site contains or links an advertisement by anyone other than HOYTS, including referral buttons and embedded hyperlinks, (Third Party Advertisement) any such advertisement is paid for by the relevant advertiser and does not represent a recommendation or endorsement by HOYTS or its affiliates or their respective directors, officers or employees.
Where a Third Party Advertisement contains offers of products by an advertiser, you may be permitted to accept that offer by linking to a Linked Website and executing the relevant transaction. Such product offers are not made by HOYTS, and the third party supplier is solely responsible to you for the delivery to you of any product or service you purchase at a Linked Website.
Important Limitations of HOYTS' Liability
The Australian Consumer Law may confer certain non-excludable rights and remedies on you in relation to access to or use of this Site and provision of a Product (Consumer Rights).HOYTS does not exclude any Consumer Rights, but does to the extent permitted by law exclude all other conditions and warranties implied by custom, law or statute. Subject to your Consumer Rights, and to the maximum extent permitted by law:
HOYTS' liability for breach of any implied terms, warranties or conditions is limited to the maximum extent permitted by law, and in the case of Consumer Rights, to any of the following (at HOYTS' option):
(a) in the case of services supplied or offered by HOYTS, at HOYTS’ option, the supply of the services again or the payment of the cost of having services supplied again; and
(b) in the case of goods supplied or offered by HOYTS, at HOYTS’ option, the replacement of the goods or the supply of equivalent goods, the repair of such goods, the payment of the cost of replacing the goods or acquiring equivalent goods, or the payment of the cost of having the goods repaired (in that order).
HOYTS relies on your continued observance of these Terms. If HOYTS suffers any loss or damage or incurs any costs in connection with any breach by you of these Terms or any applicable law, then you agree to indemnify HOYTS, and its officers, directors, shareholders, employees, consultants, agents and related bodies corporate for those losses, damages and costs.
These Terms will be governed by and construed in accordance with the laws of Australia. You irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of Australia. If any provision of this agreement is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of the agreement which will continue in full force and effect.
We may from time to time change the terms that govern your use of this Site. Your use of this Site following any such change constitutes your agreement to follow and be bound by the terms as changed. We may change, move or delete portions of, or may add to, this Site from time to time.
Conditions Of Entry
Bring Your Id
Photo ID is required as proof of age for MA15+ and R18+ rated films. Discounted tickets also require the presentation of the applicable discount card, including Seniors, Student and Concession.
Keep Your Ticket With You
All guests aged three and over must have a valid ticket and may be required to produce it for inspection by the cinema team. Children aged two years and under must be accommodated on a ticket-holding guest’s lap.
Respect Other Guests In The Cinema
Please refrain from talking, disturbing others or putting your feet on seats or railings. Also, switch off your mobile phone or keep it on silent while in the cinema.
Keep Prams Or Strollers Out Of The Way
While they can be taken into the cinema, please don’t leave them in the aisles or exits. They may be positioned in designated wheelchair areas, however please note wheelchair users have priority, so staff may direct prams or strollers to be positioned elsewhere.
Leave Electronic Equipment At Home
The recording, or attempted recording, of films is a serious criminal offence and HOYTS Cinema will report all suspected offenders to police for prosecution.
Hold Onto Your Personal Belongings
HOYTS Cinema does not accept responsibility for any losses or damage incurred.
Neat, casual dress, including footwear, is the minimum standard required at all times.
HOYTS Cinema premises are strictly smoke-free and smoking is not permitted under any circumstances.
For the safety and security of guests and staff, please note recorded video surveillance and silent alarms may be in use.
No Outside Food And Drinks
Please note, no food and beverages sourced from outside HOYTS Cinema are allowed in the cinema.
Our Rights - HOYTS Cinema Management Reserve The Right To…
Inspect any bag at any time on the premises. No alcohol, bottles, cans, aerosols, glass, outside food or beverages, laser pointers, large bags, personal stereos, electronic equipment, rollerblades, bicycles, scooters or skateboards are permitted, unless otherwise advised.