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    Uber One Terms & Conditions

    UBER ONE AND UBER PRO HOYTS Discounted Ticket Offer Terms and Conditions

    The offer is only open to active Uber One and Uber Pro members within Australia and New Zealand to purchase:

    • a standard adult general admission ticket for $12.00; or
    • a HOYTS LUX ticket for $27.50,

    (“Tickets”) on the following conditions:

    1. Tickets are valid for use Monday-Sunday, at any HOYTS cinemas nationally (HOYTS LUX tickets may only be used at HOYTS LUX venues). Online booking fee and surcharges may apply.
    2. Limit of one transaction per member per day.
    3. Limit of six discounted Tickets per transaction.
    4. Tickets purchased using the Uber HOYTS ticket offer are subject to the Hoyts Terms of Use available to view at https://www.hoyts.com.au/pages/terms-and-conditions and https://www.hoyts.co.nz/pages/terms-and-conditions
    5. Tickets are for Uber One and Uber Pro Members' personal use and may not be re-sold, transferred, used for commercial purposes or otherwise provided to a third party. Any links to purchase Tickets must not be shared publicly or with other people. Tickets purchased in excess of the daily limit or sold or used in breach of these terms and conditions may be cancelled without a refund, subject to Australian Consumer Law, and the ticketholder may be refused admission. Where Uber reasonably believes that an Uber One and Uber Pro member has abused the offer or has otherwise breached these Terms and Conditions, Uber may remove the Uber One and Uber Pro member’s eligibility for the offer for the remainder of the promotional period.
    6. Uber One and Uber Pro members must login to the Uber Eats app to claim the offer where they will be redirected to the HOYTS Offer ticketing landing page. To claim the offer, Uber One and Uber Pro members must:
      1. Access the link via the available method to validate they are an Uber One and Uber Pro member, then follow the link to the Uber and HOYTS Offer ticketing landing page and purchase their Tickets online following the instructions.
      2. Purchases made via the HOYTS website may attract a booking fee. However, purchases from inside a participating cinema shall not attract a booking fee, subject to the Uber One and Uber Pro member entering the ‘In Cinema Code’ displayed on the session time screens.
    7. Advertised pricing is for standard seating in standard sessions. Surcharges may apply for premium experiences, including but not limited to: 3D, Xtremescreen, HOYTS APEX, HOYTS DBOX, HOYTS ONYX, LOUNGE, ScreenX, and Recliner. Additionally, 3D glasses, where required, are not included in the ticket price and must be purchased separately.
    8. This offer is available for most sessions at HOYTS cinemas. Some special events and experiences are excluded, including but not limited to: ‘Girls’ Night Out’, ‘Mates Night’, HOYTS Daybed, film festivals, IMAX, and other sessions advertised as Special Event. The Promotion cannot be used in conjunction with any other promotional offer (other than the Uber popcorn offer), discount, special event or group event.
    9. HOYTS Rewards points cannot be used to redeem this offer.
    10. Tickets purchased using the offer will not be replaced or refunded if lost, stolen or damaged and cannot be cancelled, exchanged or redeemed for cash (unless required by law).
    11. Tickets are valid for the selected movie and session only. Classification rules still apply, so personal identification and proof of age may be required to use a Ticket or attend certain movie sessions. Film classifications are available on the HOYTS website. Uber One and Uber Pro Members who purchase a ticket under this offer should refer to the advertised classification to ensure that they, along with any guests, meet the entry requirements.
    12. Pricing of HOYTS Tickets, including any fees or surcharges listed in these Terms and Conditions are subject to change.
    13. Pricing of Tickets and any fees or surcharges are in AUD for the Australian offer and NZD for the New Zealand offer.
    14. This offer and the associated conditions may be extended, changed or retracted.
    15. Offer ends at 11:59 PM local time on 30 November 2027.

    Popcorn Refill Terms and Conditions

    Free popcorn refills not available for HOYTS Gourmet Popcorn Range.

    Eligible Customers will not be required to return promotional containers but will need to present the promotional container when requesting the free refill.

    The refill will be supplied in a standard container of same / similar size and this container will need to be used for any additional refills on that day.

    Eligible Customers will not be supplied with another promotional container as part of this offer.

    Used popcorn containers must be returned to HOYTS Staff when this benefit is being redeemed.

    Popcorn refills are provided under the HOYTS Fair Go policy where HOYTS reserves the right in its sole discretion to refuse to refill an Eligible Customer’s popcorn where it is believed the benefit / offer is being abused and / or the refills are not for personal use or are being unreasonably shared with other groups / people.

    Free popcorn refills must be redeemed no later than 30 minutes after the last session of the day has commenced, where the offer is being redeemed. HOYTS reserves the right not to provide free popcorn refills after this time.

    Offer ends at 11:59 PM local time on 30 November 2027.

    Appendix A

    Uber x HOYTS Fair Go Policy

    1. Uber x HOYTS Fair Go Policy

    The purpose of the Uber x HOYTS Fair Go Policy is to ensure that all Uber One Members:

    Can access our services and Benefits; andDo not use our services or Benefits in a manner that we consider 'unreasonable' or 'unacceptable'.In addition, the Uber x HOYTS Fair Go Policy sets out your responsibilities when you use our services and Benefits and confirms the steps, we may take to monitor compliance with this policy. The Uber x HOYTS Fair Go Policy applies to all our services and Benefits.

    1. General

    If you are an Uber One member you may not use the service or Benefit in a manner which is 'unreasonable' or 'unacceptable'.

    1. Unreasonable Use

    We consider your use of the service or Benefit unreasonable if you use it in a manner which is other than it was intended for. Examples of uses which we consider 'unreasonable' include if you:

    Refill your popcorn container an excessive number of times within a 12-hour periodAre using the service / Benefit for fraudulent purposesHave abnormal or excessive use of the services / BenefitsAre using the Benefits for more than personal use

    1. Unacceptable use

    You may not use our services or Benefits in any manner which improperly interferes with another person's use of our services or Benefits or for illegal or unlawful purposes. Examples of uses which we consider 'unacceptable' include:

    If you provide us with false user information to use the serviceContravening any applicable laws when you use the serviceInfringing any person's intellectual property rights, including copyright, when you use the serviceIf you are using the Benefits for more than personal use

    1. Monitoring Compliance

    We may from time to time monitor your use of our services and Benefits to ensure you are complying with the terms of this policy. We may need to disclose any findings as required to regulatory authorities.

    1. Breach of the Uber x HOYTS Fair Go Policy

    If you breach any part of this Uber x HOYTS Fair Go Policy, we may contact you and, if appropriate, ask you to modify your use of the service and / or Benefit. If you do not modify your use of the service and or Benefit, we may suspend or cancel our service to you, subject to your rights under Australian Consumer Law.